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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Carlos Cortez

Carlos Cortez

September 18, 2026

5  out of  5
rating by Carlos Cortez
"Excellent service! Khamila was absolutely amazing from the very beginning—professional, friendly, and always willing to help.

The price was also a huge plus. I ended up saving almost half of what I was paying before, while still receiving excellent service.

What really stands out, though, is the support after signing up. Khamila has continued to be available, helping me with questions and taking care of any details that have come up.

Great price, outstanding customer service, and most importantly, continued support after the sale. Highly recommended!"
We responded:
"Thank you for the 5-star review, Carlos! We’re proud to serve the Louisville community and truly appreciate your support. "
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Roderick Stephens

September 17, 2026

5  out of  5
rating by Roderick Stephens
"So far so good, Nathan has been pleasure to work with and the staff seems to be helpful as well"
We responded:
"Thanks so much for the amazing review, Roderick! We really appreciate your support here in Louisville. Just reach out anytime if you need us - we’re here for you. "
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Kayla Deskins

September 17, 2026

5  out of  5
rating by Kayla Deskins
"Honestly the best company I’ve had experience with, very helpful and professional. You won’t be disappointed!"
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Geoff Schackert

September 9, 2026

5  out of  5
rating by Geoff Schackert
"Everyone at Nathan Carter State Farm was exceptional. Great service. So expedient. Met all my insurance needs (auto and renters) in no time and had me covered the same day at a great budget friendly cost. Highly recommended."
We responded:
"Geoff, thank you so much for the 5-star rating! If you ever have questions or need assistance, our team is always here to help. "
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Jessica Hawkins

August 25, 2026

5  out of  5
rating by Jessica Hawkins
"Great experience! Went above and beyond to help me get best rates!"
We responded:
"Jessica, thank you for the fantastic review! We’re always here to support you with your insurance needs in Louisville. "
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Paul Phelps

August 23, 2026

5  out of  5
rating by Paul Phelps
"Nathan was extremely courteous, patient and professional. Helped us switch from another provider and saved us big bucks! Highly recommend!!"
We responded:
"We really appreciate your 5-star review - it truly means a lot to us! We’re always here to help, whether you need insurance guidance on coverage or just have a quick question. "
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Kaitlyn Clark

August 5, 2026

5  out of  5
rating by Kaitlyn Clark
"I had a great experience! They were able to find me a rate that couldn’t be beat, and the entire process was quick and stress free. What really stood out was the staff, they genuinely care about their customers and take the time to answer questions and make sure you get the best coverage for your needs. Friendly, knowledgeable, and professional from start to finish. I highly recommend them to anyone looking for affordable auto insurance with outstanding customer service!"
We responded:
"Kaitlyn, thank you so much for the 5-star rating! If you ever have questions or need assistance, our team is always here to help. "
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Lashawnda Pilgrim

July 31, 2026

5  out of  5
rating by Lashawnda Pilgrim
"I enjoy Statefarm’s insurance. I like how they work with you and discounts given. So far I couldn’t ask for better insurance."
We responded:
"Lashawnda, it means so much to hear you had such a great experience with us.  Thank you for sharing this feedback! - Nathan Carter and Team "
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Michael B

July 29, 2026

5  out of  5
rating by Michael B
"Nathan was recommended by my insurance agent and was great to work with. Responsive, prompt, communicated clearly, followed through on everything, and made sure I received the documents I needed in short order. Overall great professional service and follow-up from Nathan and his office."
We responded:
"Michael, it means so much to hear you had such a great experience with us.  Thank you for sharing this feedback! - Nathan Carter and Team "
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Tiffany Jackson

July 9, 2026

5  out of  5
rating by Tiffany Jackson
"Nathan was absolutely amazing to work with! He helped me save money on both my home and auto insurance without sacrificing the coverage I needed. Throughout the entire process, he went above and beyond by communicating with everyone involved, handling every hiccup quickly, and making sure my homeowner's policy was accepted without any issues. He made what could have been a stressful experience feel easy and seamless. Nathan is knowledgeable, responsive, and truly cares about his clients. I highly recommend him to anyone looking for great service and real savings!"
We responded:
"Thanks for the 5-stars! We appreciate your feedback and support here on State Farm Agent Nathan Carter’s Team. "
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Cassandra Lanier

June 18, 2026

5  out of  5
rating by Cassandra Lanier
"Nathan was very helpful in helping me get signed up for my insurance."
We responded:
"Wow, thank you for the amazing 5-star review! It means a lot to us here in Louisville to know that you had such a wonderful experience with us here on State Farm Agent Nathan Carter’s Team."
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Mark Carter

May 28, 2026

5  out of  5
rating by Mark Carter
"Nathan made the process of switching from another company to State Farm easy and efficient. And, financially beneficial!"